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FREQUENTLY ASKED QUESTIONS

How can I know my glove size?

Knowing your glove size is essential to avoid mistakes when placing an order. Therefore, from TwoFive We recommend using our size guide if you're not sure which size you wear.

You can consult it at the following link: https://twofivegloves.com/wp-content/uploads/2025/06/guia-de-tallas-twofive_page-0001-724×1024-1.jpg

We've also included this video explaining how to measure your hand size: https://www.instagram.com/reel/DFYCOyxtVJu/

Actually in TwoFive You will find four product lines:

  • PRO Range: Our competition-oriented line of goalkeeper gloves, with extreme grip and low-wear palms, ideal for match play.
  • ADVANCE Range: Our mid-range line, with training gloves that offer a balance between reasonable durability and optimal grip, perfect for intensive use.
  • BASIC Range: Our entry-level glove line, ideal for those new to goalkeeping, with limited grip but highly durable gloves, perfect for young goalkeepers in training.

Other Products: A line dedicated to goalkeeper accessories, where you can find additional accessories and equipment designed to improve your goalkeeper's performance.

En TwoFive We have a wide variety of palms, latex, and technologies adapted to your needs.

  • ContactGrip: maximum grip palm both dry and wet, used by professional goalkeepers, with very good durability and present in the PRO range of TwoFive.
  • GigaGrip: Maximum grip palm in all conditions, also used by professional goalkeepers, with adequate durability and great cushioning, present in the PRO and ADVANCE ranges.
  • SoftGrip: balanced grip palm in both wet and dry conditions, slightly more delicate but with adequate durability, ideal for match and training gloves, present in the ADVANCE and BASIC ranges.
  • RoughProfile: palm with less grip but great durability, perfect for training, present in the BASIC range.

For more information, we recommend you visit our technology section: https://twofivegloves.com/twofive-technologies/

Depending on the style of glove you like best in TwoFive We have a wide variety of cuts to suit your playing style.

LIGHT GLOVES.

  • NEGATIVE: Internal seams, Slim fit, Very technical, Loose cut.
  • HYBRID NEGATIVE: Very modern cut, Very technical cut, Very snug fit, Seams on the bottom of the fingers.
  • ERGOROLL: Large contact surface, Easy to block the ball, Classic style cut, Tight fit at the bottom of the fingers

ARMED GLOVES.

  • ERGOROLL: Large contact surface, Easy to block the ball, Classic style cut, Tight fit at the bottom of the fingers.
  • FLAT: Very traditional cut, Large contact surface, Balanced between comfort and a comfortable fit, Non-technical cut for classic style gloves.
  • ROLL – NEGATIVE: Combination of the Ergoroll and Negative cut, Tight fit, Cut with great control and a snug fit.

For more information, we recommend you visit our technology section: https://twofivegloves.com/twofive-technologies/

Each type of latex has a different activation process to achieve its maximum performance:

ContactGrip: The palm comes pre-activated at the factory, so no thorough initial washing is required. Simply remove the protective film and moisten your palms about 20 minutes before first use to awaken the latex. From then on, you only need to lightly moisten the gloves before each match or training session. After this process, the palm offers maximum grip from the first use.

GigaGrip: This palm doesn't have a protective film, but is covered with a thin layer of powder that protects the latex during storage. To properly activate it, it should be washed thoroughly with warm water before first use, removing all residue. The latex reaches its maximum grip after the first two or three uses, at which point it offers performance very similar to that of the ContactGrip palm.

SoftGrip: The SoftGrip palm requires a similar activation to the GigaGrip, with a generous initial wash to remove factory residue and activate the material. While its grip doesn't reach the same level of stickiness as the GigaGrip, it offers greater durability and ease of maintenance, making it an ideal choice for training or high-demand conditions.

RoughProfile: The activation process is similar to that of the SoftGrip palm, requiring an initial wash with plenty of warm water to remove factory residue and activate the latex. Once activated, simply moisten the palms lightly before each use to maintain consistent and stable performance. The grip level is lower than that of the SoftGrip palm; in contrast, it offers greater durability.

For more information, we recommend you visit our technology section: https://twofivegloves.com/twofive-technologies/

Under no circumstances should you put your gloves in the washing machine, as they could be seriously damaged. To wash them properly, wash them by hand in warm water and, preferably, use the Glove Cleaner from TwoFive.

Below are links to both the demonstration video and the product:

How to wash your gloves?: https://www.youtube.com/watch?v=DEILjhcP3wo&pp=ygUeY29tbyBsYXZhciB0dXMgZ3VhbnRlcyB0d29maXZl

Glove Cleaner: https://twofivegloves.com/product/glove-cleaner/

Drying gloves is essential to ensure their maximum durability. They should be stored in a dry, well-ventilated area of ​​the home, such as a bedroom or a coat rack. It is highly recommended to remove them from the bag after each use to allow them to air out in that space. This will help extend the glove's lifespan.

Under no circumstances should they be exposed to direct sunlight for long periods, as the latex can be severely damaged and completely lose its grip, especially in the PRO and ADVANCE ranges.

Match gloves offer very good grip but low durability, so they are not recommended for use in training, as they would wear out very quickly. This is because the palm is made of natural latex. TwoFive, these gloves correspond to the PRO range and some specific models of the ADVANCE range.

On the other hand, training gloves have less grip but much greater durability, as their palm is made of synthetic latex. This makes them ideal for training, where the same level of grip as in a match isn't required. TwoFive, this type of glove corresponds to the BASIC range and certain models of the ADVANCE range.

Abrasion damage is inevitable for any goalkeeper, although there are certain tips that can help extend the life of your gloves.

Avoid landing on your palms during actions that require sliding: in low-level dives, where the body usually slows down due to the pressure of the palms against the ground, the gloves suffer significant wear. Therefore, it is recommended that, after making a block or clearance, the goalkeeper use their fists to slow down and thus avoid damaging their palms.

Don't stand up with the palms of your gloves: Pushing off the floor with your hands causes latex to wear down quickly; therefore, it's best to stand up using your fists to reduce wear.

Pitch condition: Training or playing on fields in good condition also helps keep the gloves in better condition, as abrasion on the latex is lower, although this factor does not directly depend on the goalkeeper.

all gloves TwoFive They feature breathable fabrics that help minimize unpleasant odors after intensive use. However, a recommended measure to prevent the appearance of odors is to apply talcum powder to the inside of the glove, where the hand is inserted, which will help reduce them significantly.

Under no circumstances should talcum powder be applied to the palm of the glove, as this will negatively affect its grip.

Our return policy is clear: all products can be returned within 14 days of receiving the order, as long as they are unused and unpersonalized. However, exceptions are made if manufacturing defects are evident after first use.

This policy applies to all countries where we ship, and the first return is always free.

If you have any questions, we recommend you visit our return policy section at the following link: https://twofivegloves.com/refund_returns/ or contact our customer service team via email at clientes@twofivegloves.com.

Shipping prices vary depending on location and method selected, but here's a quick rundown for easy reference.

For national shipments (mainland Spain, Balearic Islands, Canary Islands and Portugal):
Seur Urgente 24/48 h: €5,90 (taxes included);
Correos Standard 48/72 h: €4,90 (taxes included);
Collection at the Post Office 48/72 h: €3,90 (tax included) — free for orders over €60;
Citipaq Correos 48/72h Collection Point: €3,90 (taxes included) — free for orders over €60.

Shipping to Europe (2/3 days): Seur or DHL: €9,90 — free shipping for orders over €99.

International Shipping (4/5 days): DHL: €12,90 — free shipping for orders over €120.

For more information, we recommend you visit our shipping page: https://twofivegloves.com/refund_returns/

Order tracking is sent by the shipping companies once they have received the package from us, and the tracking link is received via email.

If you have placed an order and have not received the tracking email from the shipping company, please contact our customer service team at the following email: clientes@twofivegloves.com.

If the glove you received is not the correct one, the size does not fit, or an obvious manufacturing defect is detected, please contact our customer service team to resolve the incident as soon as possible via email at clientes@twofivegloves.com.

Please note that personalized products cannot be returned, except in cases of manufacturing defects or damaged personalization.